Last updated: [2025-01-01]​

At US-Shops, we understand the importance of your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile app, or make a purchase from us. By using our services, you consent to the practices described in this policy.​

1. Information We Collect​

Personal Information​

  • Account Information: When you create an account with us, we collect your name, email address, shipping and billing addresses, phone number, and password. This information helps us process your orders, provide customer support, and communicate with you about your purchases.​
  • Payment Information: To complete transactions, we collect payment details such as credit card numbers, expiration dates, and security codes. This information is processed securely through our trusted payment partners, and we do not store full payment card details on our servers.​
  • Order Information: We collect details about your orders, including the products you purchase, order dates, delivery status, and purchase history. This data enables us to fulfill your orders, manage inventory, and offer personalized shopping experiences.​

Non-Personal Information​

  • Device and Usage Data: We automatically collect information about the devices you use to access our services, such as your IP address, browser type, device model, operating system, and mobile carrier. We also track your interactions with our website or app, including pages visited, search terms, and click-through rates, to improve our services and user experience.​
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, remember your preferences, and analyze usage patterns. You can adjust your browser settings to control or disable cookies, but doing so may affect the functionality of our services.​

2. How We Use Your Information​

  • Order Fulfillment: We use your personal and order information to process and deliver your purchases, handle returns and exchanges, and manage customer service inquiries.​
  • Communication: We may send you transactional emails (e.g., order confirmations, shipping notifications), promotional emails about our products, services, and special offers, and newsletters. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the emails.​
  • Personalization: We analyze your purchase history, browsing behavior, and preferences to recommend products and content that may interest you, both on our platform and through targeted advertising.​
  • Security and Fraud Prevention: We use your information to detect and prevent fraud, unauthorized access, and other security threats, and to verify the authenticity of transactions.​
  • Service Improvement: We use the data we collect to analyze trends, improve our website and app functionality, develop new products and services, and enhance the overall user experience.​

3. Information Sharing​

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, marketing agencies, and IT service providers. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.​
  • Legal Requirements: We may disclose your information if required to do so by law, court order, government regulation, or in response to a valid legal request. This includes sharing information to comply with anti-money laundering laws, prevent fraud, or protect our rights, property, and the safety of our users.​
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control and the choices you may have regarding your information.​

4. Data Security​

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. This includes using secure socket layer (SSL) technology to encrypt data transmitted between your device and our servers, implementing access controls and firewalls, and regularly training our employees on data security best practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.​

5. Your Rights​

  • Access and Update: You can access, update, or delete your personal information by logging into your US-Shops account and navigating to the account settings section. You may also request a copy of the personal information we have collected about you by contacting our customer service team at usshopscotact@gmail.com.​
  • Opt-Out: You can opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of our emails. Please note that you will still receive transactional emails related to your orders and account management.​
  • Do Not Track: Our website currently does not respond to “Do Not Track” signals from browsers.​

6. Children’s Privacy​

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete that information as soon as possible.​

7. Changes to This Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.​

8. Contact Us​

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:​

  • Phone: +1 (415) 556-7890​

Thank you for trusting US-Shops with your personal information.​